Getting Started - Tools of the Trade
Getting started in this industry can be a daunting task. As a new adjuster, one of the many things you should be concerned with is getting yourself ready for deployment. All Adjusting Firms and all Carriers strive for COMPLETELY SATISFIED CUSTOMERS. Achieving that involves several elements, one of which is being properly equipped to provide professional, on-the-spot service. This can have a direct impact on your ability to provide excellent claims handling as well as great Customer Service.
Being properly equipped can also help you:
- save time
- be more efficient (so you can work more claims)
- stay at the top of the deployment list
Although the Adjuster Academy of San Antonio does not endorsing any particular product, here are some common items that you will find in a “mobile” adjuster’s inventory.
For the Vehicle:
Insurance Card - make sure you carry adequate limits of liability (most IA firms require at least 100/300/100 limits)
Power inverters - I prefer a two outlet inverter to plug in both my laptop and printer (check correct amperage)
Mobile printer - lately, the toner on some printers is more than the printer itself. Don't break the bank here, just get one that works and fits in your vehicle or mobile office
Laptop – with Xactimate – (current carrier version 25.5 or 27 installed)
Digital camera with capability of multiple resolutions
Extra batteries for laptop and digital camera
Tape measures (30’ and 100’) and backup tape measures
Flash light
Putty knife or 3-in-1 tool
Ladder - some adjusters carry more than one ladder. I carry a 17' for everyday use and a 28' for the two story roofs
Laptop desk for your vehicleThere are many, many items that you as an adjuster will add to your "tool bag" over the years. No one adjuster can say his or her setup is the best for everyone, but they can work to make it the best for themselves. Take the time to research your equipment and shop smart.
Do you have some suggestions of equipment that worked well for you? Let us know.


shingle gauge
pitch gauge
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Absolutely Jim:
Thanks for adding this, for my shingle gauge, I have the Haag Engineering revised shingle gauge. - http://www.haagengineering.com/view_publication.asp?e=1 and for my pitch gauge, I have the Johnson Slope and Pitch Locator - http://www.amazon.com/Johnson-Level-Tool-750-Locator/dp/B00002N7UH
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